Login problems with your UvAnetID

Are you having trouble logging in with your UvAnetID? Here are some tips:

1. Use your UvAnetID as your username (do not add @uva.nl).
2. Try logging in through a different browser (e.g. Google Chrome).
3. Try logging in on another computer (mobile phones and tablets often have more login problems).
4. Log in at id.uva.nl and click on 'I have forgotten my password' to reset your UvAnetID password. Make sure to update your new password on all your (mobile) devices. For example, also think of the email app on your mobile phone. Then try logging in again.

If this does not help, contact Servicedesk ICT Services.

Having trouble logging in because of two-step verification? 

Two-step verification provides extra security when logging in by verifying that you are the right person. Sometimes you have to confirm your login via your cell phone. Having trouble logging in? Then visit the page on two-step verification for help troubleshooting this problem.

UvAnetID blocked during your employment

Are you unable to log in because your UvAnetID is temporarily blocked? There can be several reasons for this.

Temporary block

If you have tried to log in too many times with an incorrect (old) password or if your password has expired, your UvAnetID account will be temporarily blocked. Try logging in again after 15 minutes.

Manual block

We are also alert to suspicious login attempts. As soon as the system suspects that something is not right, it will block your account preventively. If your account is blocked, we will inform you via the private email address known to us. This email will contain more information on the steps to be taken.

Blocked after termination of employment

You can use your UvAnetID for up to 90 days after the end of your employment contract. After this period, your account will be terminated. You will be informed in advance about the closure date of your account via your private email address and your UvA email. Only if you enter into a new employment contract with the UvA or request a UvAnetID guest account you will regain access to a UvAnetID account.