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To access Microsoft 365, activate two-step verification once via the Microsoft Authenticator app.

Activate Microsoft Authenticator app

Follow the steps to set up this two-step verification on your mobile phone:

  1. Download the Microsoft Authenticator app from the App Store or Google Play Store.
  2. Log in to your laptop with your UvA e-mail address and password.
  3. Click 'Next' until a QR code appears.
  4. Open the Microsoft Authenticator app on your phone and click 'Add account' > 'Work or School account' > 'Scan QR code'.
  5. Scan the QR code displayed on your laptop and click 'Next' on your laptop.
  6. You will receive a login request as a test, approve it.
  7. On your laptop, click 'Next' and 'Done'.

Your two-step verification is now successfully set up. You can change the two-step verification at any time.

New phone?

  • Don't forget to re-register. Click on 'I want to set up my Two-Step Verification (MFA)'. Log in with your UvAnetID and choose: 'Reset two-step verification for Microsoft 365'.

Problems with verification

  • Are you not getting push notifications on your phone to confirm login? Or are you only getting notifications when the app is already open? Check the app settings on your phone. Make sure notifications are allowed.
  • Do you get notifications from other apps? Log in to your Microsoft security credentials, delete the relevant device and account and add them again.
  • Are you still unable to set up two-step verification and still want to use Microsoft 365? Then ask for a temporary exemption via id.medewerker.uva.nl/mfa. The exemption is valid for 4 days.
  • If your two-step verification is still not working correctly, go to id.medewerker.uva.nl, choose 'I want to set up my Two Step Verification (MFA)', log in and choose 'Set up two-step verification again for Microsoft Cloud'.

Contact Servicedesk ICT Services

T: 020 525 1402
uva.nl/icts-selfservice